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Is your restaurant ready for the fresh food revolution? If not, you may end up on the cutting floor rather than succeeding in the future. For this reason, training employees to offer good customer service can help you drive sales.
Subject: Restaurant Staff Training Course (3 hours)
A restaurant's employees are integral to its success. Even more important, though, is how management trains its employees. This is because as employees are the face of your business, they're interaction with customers can make or break your restaurant. Properly trained employees will create an experience for the customer that entices them to come back. Poorly trained employees will create an experience that repels customers from patronizing your restaurant. As a result of this, training, teaching, reinforcing best practices, and spending time observing your employees are critical in the success of a restaurant.
Training employees correctly is essential for any successful restaurant. Food service is a customer-contact-intensive business. Your staff needs to be attentive to customer demands while displaying the personality of your establishment. The restaurant business is challenged with the trade-offs of quality and speed of service. Your staff must manage these constraints effectively and training will help your enterprise achieve this goal. There is no right way to train a food service staff; instead, it is best to pick and mix your methods to meet your operation's particular situation and needs.
This is your opportunity to focus on the particularities of different roles in your restaurant, including:
Food prep work.
Chef and cook work
Hosting and greeting.
Busing and Waiting.
We speak English, Thai, Mandarin and Swedish
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